Frequently Asked Questions

Choosing your Mahjong set

How do I compare the collections?

Explore each product's photos and specifications to compare its artwork, colors, materials, dimensions, and tile count. View all Mahjong sets.

What comes with my set?

All five current MAHORA Mahjong sets contain 160 Mahjong tiles only. No accessories are included: tile racks, pushers, dice, wind indicators, a carrying case, and a playing or rules card are not supplied.

Can you help me choose a design?

Yes. Tell us which designs you are considering and what matters most to you, whether you are choosing for your own table or as a gift.

Orders and inquiries

Where do you ship?

We currently accept online orders for delivery to the United States only. Our products ship from China.

How does US shipping work?

US orders of $99 or more ship free from China. For orders below $99, please email us for an actual shipping quote before ordering; these orders cannot currently complete standard online checkout. Shipping costs below the threshold are paid by the customer and depend on the products, shipping method, and carrier.

We begin arranging shipment on the day payment is received. Estimated transit is 5–10 business days after dispatch; arranging shipment does not guarantee same-day carrier collection. MAHORA covers import duties for US shipments.

Where can I find shipping and return information?

Read our shipping policy and return policy. For a question about your destination or order, please contact us before purchasing.

How do I inquire about a custom design or wholesale order?

Visit Custom & Wholesale Inquiries for the details to include in your brief.

How do I contact MAHORA?

Email support@mahora.vip or use our contact form. For an existing order, include your order number so we can find the relevant details.